<?xml version="1.0" encoding="utf-8" ?>
<article xml:lang="en" article-type="research-article" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">
    <front>
        <journal-meta>
            <journal-id journal-id-type="publisher-id">PSJFS</journal-id>
            <journal-title-group>
                <journal-title>Potravinarstvo Slovak Journal of Food Sciences</journal-title>
                <abbrev-journal-title abbrev-type="pubmed">Potr. S. J. F. Sci.</abbrev-journal-title>
            </journal-title-group>
            <issn pub-type="ppub">1338-0230</issn>
            <issn pub-type="epub">1337-0960</issn>
            <publisher>
                <publisher-name>Association HACCP Consulting</publisher-name>
            </publisher>
        </journal-meta>
        <article-meta>
            <article-id pub-id-type="publisher-id">PSJFS-14-1-24</article-id>
            <article-id pub-id-type="doi">10.5219/1240</article-id>
            <article-categories>
                <subj-group subj-group-type="heading">
                    <subject>ARTICLE</subject>
                </subj-group>
            </article-categories>
            <title-group>
                <article-title>SLOVAK CONSUMERS´ PERCEPTION OF BAKERY PRODUCTS AND THEIR OFFER IN RETAILS</article-title>
            </title-group>
            <contrib-group>
                <contrib contrib-type="author">
                    <contrib-id contrib-id-type="orcid">http://orcid.org/0000-0003-3789-6894</contrib-id>
                    <name>
                        <surname>Kubicov&#x00E1;</surname>
                        <given-names>&#x013D;ubica</given-names>
                    </name>
                    <xref ref-type="corresp" rid="cor1">&#x002A;</xref>
                </contrib>
                <contrib contrib-type="author">
                    <contrib-id contrib-id-type="orcid">http://orcid.org/0000-0001-8867-1666</contrib-id>
                    <name>
                        <surname>Predanocyov&#x00E1;</surname>
                        <given-names>Krist&#x00ED;na</given-names>
                    </name>
                    <xref ref-type="aff" rid="aff2" />
                </contrib>
                <contrib contrib-type="author">
                    <contrib-id contrib-id-type="orcid">http://orcid.org/0000-0003-2814-5239</contrib-id>
                    <name>
                        <surname>K&#x00E1;dekov&#x00E1;</surname>
                        <given-names>Zdenka</given-names>
                    </name>
                    <xref ref-type="aff" rid="aff3" />
                </contrib>
                <contrib contrib-type="author">
                    <name>
                        <surname>Ko&#x0161;i&#x010D;iarov&#x00E1;</surname>
                        <given-names>Ingrida</given-names>
                    </name>
                    <xref ref-type="aff" rid="aff4" />
                </contrib>
                <aff id="aff2">
                    <institution>Ing. Krist&#x00ED;na Predanocyov&#x00E1;, Slovak University of Agriculture in Nitra, Faculty of Economics and Management, Department of Marketing and Trade, Trieda A. Hlinku 2, 949 76 Nitra, Slovakia, Tel.: +421 37 641 4835, E-mail: kristina.predanocyova@gmail.com</institution>
                </aff>
                <aff id="aff3">
                    <institution>Ing. Zdenka K&#x00E1;dekov&#x00E1;, PhD., Slovak University of Agriculture in Nitra, Faculty of Economics and Management, Department of Marketing and Trade, Trieda A. Hlinku 2, 949 76 Nitra, Slovakia, Tel.: +421 37 641 4171, E-mail: zdenka_kadekova@yahoo.com</institution>
                </aff>
                <aff id="aff4">
                    <institution>Ing. Ingrida Ko&#x0161;i&#x010D;iarov&#x00E1;, PhD., Slovak University of Agriculture in Nitra, Faculty of Economics and Management, Department of Marketing and Trade, Trieda A. Hlinku 2, 949 76 Nitra, Slovakia, Tel.: +42137 641 4171, E-mail: ingrida.kosiciarova@gmail.com</institution>
                </aff>
            </contrib-group>
            <author-notes>
                <corresp id="cor1">
                    <label>&#x002A;</label>Corresponding author: doc. Ing. &#x013D;ubica Kubicov&#x00E1;, PhD., Slovak University of Agriculture in Nitra, Faculty of Economics and Management, Department of Marketing and Trade, Trieda A. Hlinku 2, 949 76 Nitra, Slovakia, Tel.: <phone>+421 37 641 4165</phone>, E-mail: <email xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="kubicova.lubka@gmail.com">kubicova.lubka@gmail.com</email></corresp>
            </author-notes>
            <pub-date pub-type="ppub">
                <month>1</month>
                <year>2020</year>
            </pub-date>
            <volume>14</volume>
            <issue>1</issue>
            <fpage>24</fpage>
            <lpage>32</lpage>
            <history>
                <date date-type="received">
                    <day>19</day>
                    <month>11</month>
                    <year>2019</year>
                </date>
                <date date-type="accepted">
                    <day>15</day>
                    <month>1</month>
                    <year>2020</year>
                </date>
            </history>
            <permissions>
                <copyright-statement>&#x00A9; Association HACCP Consulting. All rights reserved.</copyright-statement>
                <copyright-year>2020</copyright-year>
                <license license-type="open-access" xlink:href="http://creativecommons.org/licenses/by-nc/3.0/">
                    <license-p>This is an Open-Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (<uri xlink:href="http://creativecommons.org/licenses/by-nc/3.0/">http://creativecommons.org/licenses/by-nc/3.0</uri>) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.</license-p>
                </license>
            </permissions>
            <abstract>
                <p>Bakery products represents an important part of the diet and have an irreplaceable role in the proportion of nutrients, but their popularity in the diet of Slovak consumers continues to decline. For this reason it is necessary to address the issue of bakery products with regard to their consumption. The aim of the paper is to point out the development of consumption of bakery products in the Slovak Republic and to identify the main factors determining their purchase from the perspective of Slovak consumers. Secondary and primary data were used to meet this aim. Secondary data were obtained from the Statistical Office of the Slovak Republic in order to describe trends in consumption of selected foodstuffs in the period 2009 – 2018, as well as to predict the development of consumption of wheat and durable bread by 2020. The development of consumption is influenced by a number of factors, which may include, in particular, the price of products, the existence of substitution products, changes in eating habits and preferences of Slovak consumers, consumer health restrictions, as well as the taste factor. The primary data were obtained through consumer and business-oriented research in the Slovak Republic. The results of the consumer survey showed both rationality and irrationality in consumer decisions when buying bakery products. Rational aspects in the purchase of bakery products are factors of composition and durability. Irrationality in consumer behavior when buying can be accompanied by psychological factors, which include the perception of freshness of bakery products, the perception of prices, the perception of the country of origin, as well as sensory aspects such as taste. The achieved results were confronted with the results of a retail-oriented survey. The results showed that the commercial premises, when offering bakery products, mainly take into account the freshness, price and country of origin of selected foods.</p>
            </abstract>
            <kwd-group>
                <kwd>bakery product</kwd>
                <kwd>consumer</kwd>
                <kwd>factor</kwd>
                <kwd>purchase</kwd>
            </kwd-group>
        </article-meta>
    </front>
<body>
    <sec sec-type="intro">
        <title>INTRODUCTION</title>
        <p>The bakery industry belongs to the secondary processing
        industries (<xref ref-type="bibr" rid="r3">D&#x17E;upina, Hodinkov&#xE1; and Kikov&#xE1;, 2016</xref>). Its
        raw material base are products of the food industry, which
        process commodities of agricultural primary production
        (eg mill, starch). This industry is directly influenced by the
        quality and price of grain, which depends on prices on
        world markets. The basic products of the bakery industry
        include durable bread, common bakery products (buns,
        rolls etc) and fresh bread. For most people, bakery
        products are a daily part of their diet. The importance of
        bakery products in human nutrition is significant because
        the products are the basis of the food pyramid and have a
        high nutritional value (<xref ref-type="bibr" rid="r2">Al-Mussali and Al-Gahri, 2009;</xref>
        <xref ref-type="bibr" rid="r20">Nagyov&#xE1;, Sedliakov&#xE1; and Holien&#x10D;inov&#xE1;, 2014;</xref> K&#xE1;dek,
        2018).</p>
        <p>Hes (<xref ref-type="bibr" rid="r8">2009</xref>) noticed that when purchasing food, including
        bakery products, the consumer is influenced by the
        following factors. The first important aspect in the
        purchase of bakery products is their perceived quality and
        properties, which are mainly determined by sensory and
        health (<xref ref-type="bibr" rid="r27">St&#xE1;vkov&#xE1;, Stejskal and Toufarov&#xE1;, 2008</xref>, <xref ref-type="bibr" rid="r25">Sko&#x159;epa and P&#xED;cha, 2016;</xref> <xref ref-type="bibr" rid="r33">Wingert et al., 2014</xref>), and
        consumers are also interested in food security (<xref ref-type="bibr" rid="r6">Golian et
        al., 2018;</xref> <xref ref-type="bibr" rid="r1">Adam, Hiamey and Afenyo, 2014</xref>) and favor
        bakery products with higher nutritional properties (eg
        whole grain bread).</p>
        <p>
            <xref ref-type="bibr" rid="r19">Nagyov&#xE1; et al. (2012)</xref> pointed out that consumers
        perceive quality on the basis of other subjective factors,
        such as the shape, appearance, color and taste of bread and
        pastry. For most consumers, the decisive factor is price
        (<xref ref-type="bibr" rid="r16">Kubicov&#xE1; and K&#xE1;dekov&#xE1;, 2011</xref>), which affects the
        purchase of specific bakery products, especially in the case
        of fine pastries. Another factor is the country of origin
        (<xref ref-type="bibr" rid="r13">Kleinov&#xE1; and Lu&#x161;&#x148;&#xE1;kov&#xE1;, 2011</xref>), which customers start
        noticing and prefer especially bakery products of Slovak
        origin. In the context of the country of origin, the brand is
        also an important factor to which consumers pay attention
        and choose the bakery products by specific producers or
        with a preferred brand name. The following factor
        determining the purchase of bakery products is the
        experience with the products, as customers prefer the
        bakery products with which they have a good experience.
        Customer automatically reaches for the bakery product he was satisfied with and does not change his mind in the
        store. This situation can be described as "shopping
        blindness".</p>
        <p>The recommendation can be considered as another factor
        positively influencing the purchase of a particular bakery
        product and represents an independent assessment of an
        unbiased person, which in some cases may have a greater
        impact on the customer than advertising (<xref ref-type="bibr" rid="r21">Polakevi&#x10D;ov&#xE1;,
        2015</xref>). In the case of packaged bakery products, the
        packaging itself also affects the purchase. The packaging
        fulfills the communication and promotion function. The
        endeavor of the packaging is to attract the customer's
        attention, provide the customer with sufficient information
        about the product, its composition and thereby lead the
        customer to purchase. The shopping convinience and the
        time spent by shopping can also have a significant impact
        on the purchase of bakery products. The health aspect
        (<xref ref-type="bibr" rid="r28">&#x160;ed&#xED;k et al., 2019</xref>) is another factor determining the
        purchase of food, including bakery products, as consumers
        increasingly pay attention to their health and healthy
        lifestyle (<xref ref-type="bibr" rid="r18">Nagyov&#xE1; et al., 2019</xref>) and adapt the choice of
        specific bakery products accordingly. In the context of the
        health aspect, consumers take into account the composition
        and nutritional value of foods (<xref ref-type="bibr" rid="r29">&#x160;ed&#xED;k et al., 2018</xref>), and in
        the case of bakery products they prefer whole grain ones,
        which are more nutritious.</p>
        <p>The individual factors determining the purchase of
        bakery products can be taken into account with regard to
        the rationality and irrationality in consumer behavior in the
        choice of bakery products. <xref ref-type="bibr" rid="r10">Horsk&#xE1; et al. (2009)</xref> combines
        the first approach with the rationality of consumer
        behavior. The purpose of this behavior is to maximize
        satisfaction or performance. Consumer behavior is
        characterized by prudence, awareness, experience, and the
        evaluation of alternatives (<xref ref-type="bibr" rid="r23">Rovn&#xFD; et al., 2010</xref>). In the case
        of purchasing bakery products, consumers compare the
        types of bakery products, composition, method of
        production or prices. The second approach is linked to the
        irrationality of consumer decisions. <xref ref-type="bibr" rid="r12">Karpi&#x144;ska and
        Krakowiak (2014)</xref> include uncertainty, risk, limited time
        and access to information as factors limiting optimal
        purchasing choices. Consumer behavior is characterized
        by unpredictability, emotionality, impulsiveness or
        subconsciousness (<xref ref-type="bibr" rid="r14">Kom&#xE1;rkov&#xE1;, Ryme&#x161; and Vysekalov&#xE1;,
        1998</xref>).</p>
        <p>A relatively high share of impulses and emotions is also
        recorded when purchasing bakery products. Purchasing
        decisions are influenced by several factors, including
        cultural, social, psychological and personal (<xref ref-type="bibr" rid="r5">G&#xE9;ci,
        Nagyov&#xE1; and Rybansk&#xE1;, 2017</xref>). The behavior of
        consumers buying bakery products is mainly influenced by
        psychological factors, which may be decisive in repurchasing
        a particular bakery product. The motivational
        aspect as a psychological factor may be to search for and
        purchase higher quality bakery products which are the
        basis of the food pyramid and their consumption positively
        affects the health of consumers due to the high nutritional
        value. Perception is another factor. Consumers perceive
        incentives and objects in bakery shops. Retailers should
        therefore be aware of the elements that raise or question
        the confidence of potential customers and should seek to
        understand in detail how trust affects the perception of
        a particular bakery product.</p>
        <p>Personality of the consumer can also influence the choice
        of specific bakery products. Different types of personality
        choose bakery products from different perspectives, eg.
        depending on the type of flour, production method, aroma,
        color, taste. The last factor is the emotions that affect
        consumers, and can change depending on the experience
        with purchased bakery products (<xref ref-type="bibr" rid="r9">Horsk&#xE1; and Ber&#x10D;&#xED;k,
        2017;</xref> <xref ref-type="bibr" rid="r24">Rybansk&#xE1;, Nagyov&#xE1; and Ko&#x161;i&#x10D;iarov&#xE1;, 2014</xref>).</p>
        <sec>
            <title>Scientific hypothesis</title>
            <p>The aim of the paper is to point out the consumption of
          bakery products in the conditions of the Slovak Republic
          and to identify the main determinants affecting
          consumption from the perspective of the Slovak consumer.
          In the context of the set aim, the following hypotheses
          related to consumer and retails research were formulated
          as well.<list list-type="simple">
<list-item>
            <p>Hypothesis 1: We assume that Slovak consumers
          evaluate the factors affecting the purchase and subsequent
          consumption of bakery products differently.</p>
</list-item>
<list-item>
 <p>Hypothesis 2: We assume that there is a correlation
          between consumers' knowledge of the parbaked bakery
          produts in retails that are sold as the fresh baked ones and
          the perception of the difference in taste between parbaked
          and fresh baked bakery products.</p>
</list-item>
<list-item>
            <p>Hypothesis 3: We assume that Slovak consumers
          perceive prices of different types of bakery products
          differently.</p>
</list-item>
<list-item>
            <p>Hypothesis 4: We assume that retails assess criteria for
          supplier selection differently.</p></list-item>
</list></p>
        </sec>
    </sec>
    <sec sec-type="materials|methods">
        <title>MATERIAL AND METHODOLOGY</title>
        <p>The stated aim of the paper was achieved by using and
        processing secondary and primary data. Secondary data
        were obtained from the Statistical Office of the Slovak
        Republic. The obtained secondary data became the basis
        for calculating the average growth coefficient (k') and
        predicting the development of the consumption of bakery
        products by 2020 using the determination coefficient R<sup>2</sup>.</p>
        <p>The primary data were obtained through a consumer
        survey aimed at identifying key factors determining the
        purchase of bakery products in the Slovak Republic. The
        questionnaire survey was conducted on a sample of
        649 respondents in the Slovak Republic in 2018, in
        electronic version, using the Google Forms platform. The
        respondents in the questionnaire survey were diversified
        into 8 categories in terms of gender (women 55.5%; men
        44.5%), age (up to 24 years 28.4%; 25 &#x2013;39 years 20.6%;
        40 &#x2013;54 years 28.4%; over 55 years 18.2%), educational
        attainment (basic 3.4%; secondary 57.6%; university
        39.0%), permanent residence (countryside 55.3%; city
        44.7%), economic status (student 29.3%; employed 44.8%;
        self-employed 8.0%; unemployed 3.1%; maternity leave
        1.5%; pensioner 13.3%), monthly income of respondents
        (less than 400 &#x20AC;38.4%; 401 &#x2013;800 &#x20AC;32.8%; more than
        801 &#x20AC;28.8%), and number of household members
        (1 &#x2013;2 members 22.9%; 3 members 24.2%; 4 members
        29.1%; 5 members and more 23.7%).</p>
        <p>Another source of primary data was information obtained
        through a survey in retails. The aim of the survey was to
        identify the range of bakery products offer, how they
        approach the factors that determine consumers when
        purchasing bakery products, and the criteria that are decisive in selecting a particular supplier of finished
        bakery products, bakery ingredients or frozen semifinished
        products. The survey of retails was carried out on
        a sample of 107 stores in the Slovak Republic in 2018.
        Retails were divided according to the size of sales area (up
        to 400 m<sup>2</sup> 81.3%; 400 &#x2013;2500 m<sup>2</sup> 15.9% and more than
        2500 m<sup>2</sup> 2.8%) and geographic location (western Slovakia
        72.9%; central Slovakia 14.0% and eastern Slovakia
        13.1%).</p>
        <sec>
            <title>Statistical analysis</title>
            <p>The collected data were processed by using Microsoft
          Excel and subsequently evaluated in the statistical program
          XL Stat. The formulated hypotheses were tested by
          applying the following statistical tests:</p>
            <p>
                <list>
                    <list-item>
                        <p>- Chi square contingency test,</p>
                    </list-item>
                    <list-item>
                        <p>- Cramer&#xB4;s coefficient,</p>
                    </list-item>
                    <list-item>
                        <p>- Friedman's test,</p>
                    </list-item>
                    <list-item>
                        <p>- Nemenyi method.</p>
                    </list-item>
                </list>
            </p>
            <p>In hypothesis testing, if <italic>p</italic> value is lower than significant
          level, in case of XL Stat software by Addinsoft (version
          2019.3.2), it is 0.05, the null hypothesis was rejected and
          alternative hypothesis was confirmed.</p>
        </sec>
    </sec>
    <sec sec-type="results|discussion">
        <title>RESULTS AND DISCUSSION</title>
        <p>The development of consumption of bakery products was
        monitored in the period 2009 &#x2013;2018. Bread consumption
        in the Slovak Republic in the analyzed period was at
        a stable level with an average annual decline of 2.1%. In
        the past, Slovaks could not imagine a day without a piece
        of bread, but at present its popularity is gradually
        decreasing. While approximately twenty years ago every
        Slovak consumed about 50 kg of bread per year, today we
        consume these bakery products in smaller quantities at
        35 kg of bread per person per year. The trend of bread
        consumption development can be expressed through
        a linear function with the following parameters (1):</p>
        <p>
            <disp-formula id="M1">
                <label>(1)</label>
                <mml:math display='block' xmlns:mml='http://www.w3.org/1998/Math/MathML' id="Eq1">
                    <mml:mtable columnalign='left'>
                        <mml:mtr>
                            <mml:mtd>
                                <mml:mtext>qt&#x00A0;=&#x00A0;41.773&#x00A0;</mml:mtext>
                                <mml:mo>&#x2212;</mml:mo>
                                <mml:mtext>0.8024*&#x00A0;t</mml:mtext>
                            </mml:mtd>
                        </mml:mtr>
                        <mml:mtr>
                            <mml:mtd>
                                <mml:msup>
                                    <mml:mtext>R</mml:mtext>
                                    <mml:mtext>2</mml:mtext>
                                </mml:msup>
                                <mml:mtext>&#x00A0;=&#x00A0;0.9378</mml:mtext>
                            </mml:mtd>
                        </mml:mtr>
                    </mml:mtable>
                </mml:math>
            </disp-formula>
        </p>
        <p>Based on the chosen linear function, it is possible to
        predict the evolution of bread consumption in the future,
        while the consumption trend is expected to decrease and in
        2020 bread consumption should be at the level of 33 kg
        per person per year. In this context, it is important to point
        out the reasons for the relatively low consumption of
        bread, which may be affected by rising bread prices,
        consumer health constraints, a fairly wide assortment of
        plain and fine bread, a change in consumers' lifestyle, as
        well as various myths and falsities about bread (<xref ref-type="bibr" rid="r4">Eglite and
        Kunkulberga, 2017</xref>).</p>
        <p>Wheat bakery products consumption was slightly
        increasing in the period under review, ranging from
        28.2 kg to 29.4 kg, which represents an average annual
        growth rate of 0.5%. This implies a relatively stable
        development of wheat bread consumption, with the highest
        decrease in consumption being recorded in 2013 at 27.8 kg
        and an increase in consumption was recorded in 2017 to
        the level of 30.6 kg per person per year (Figure <xref ref-type="fig" rid="F1">1</xref>). We
        assume that by 2020 the consumption of wheat bread will
        slightly decrease to 29 kg per person per year. The
        development of the consumption of wheat bakeryproducts
        is positively influenced by the increasing popularity of fine
        pastries, among which we can include sweet buns, donuts,
        peelers, or modern croissants and muffins, with various
        fillings, toppings which feed and satisfy the appetite for
        sweet, at any time of the day. On the other hand,
        consumption is negatively influenced by several factors,
        which include rising prices of selected bakery products,
        consumer orientation towards cheaper substitutes, change
        of eating habits and preferences of Slovak consumers
        (<xref ref-type="bibr" rid="r17">Kubicov&#xE1; and Predanocyov&#xE1;, 2018</xref>).</p>
        <fig id="F1" position="float">
            <label>Figure 1</label>
            <caption>
                <p>The development of bakery products consumption in kilograms per capita and year in the Slovak Republic. Note: <xref ref-type="bibr" rid="r26">SO SR, 2019</xref>.</p>
            </caption>
            <graphic xlink:href="PSJFS-14-1-24_F1.jpg"/>
        </fig>
        <p>The last category of bakery products, the consumption of
        which we monitored, is durable bread. The development of
        durable bakery products consumption in the monitored
        period 2009 &#x2013;2018 was accompanied by an upward trend
        with an average annual growth of 1.1%. The lowest
        consumption of durable bakery products was recorded in
        2009 and 2010, when it was 85.8 kg per person per year
        and the highest consumption was recorded in 2013 &#x2013;2015
        and amounted to 9.8 kg per person per year. The trend of
        the development of the consumption of durable bakery
        products for the period under review can be described by
        the cubic function, which acquires the following
        parameters (2):</p>
        <p>
            <disp-formula id="M2">
                <label>(2)</label>
                <mml:math display='block' xmlns:mml='http://www.w3.org/1998/Math/MathML' id="Eq2">
                    <mml:mrow>
                        <mml:msub>
                            <mml:mtext>q</mml:mtext>
                            <mml:mtext>t</mml:mtext>
                        </mml:msub>
                        <mml:mtext>&#x00A0;=&#x00A0;8.1+&#x00A0;0.5695&#x00A0;*&#x00A0;t&#x00A0;</mml:mtext>
                        <mml:mo>&#x2212;</mml:mo>
                        <mml:mtext>0</mml:mtext>
                        <mml:msup>
                            <mml:mrow>
                                <mml:mtext>.0731&#x00A0;*&#x00A0;t</mml:mtext>
                            </mml:mrow>
                            <mml:mtext>2</mml:mtext>
                        </mml:msup>
                        <mml:mo>+</mml:mo>
                        <mml:mtext>0</mml:mtext>
                        <mml:msup>
                            <mml:mrow>
                                <mml:mtext>.0029&#x00A0;*&#x00A0;t</mml:mtext>
                            </mml:mrow>
                            <mml:mtext>3</mml:mtext>
                        </mml:msup>
                        <mml:mtext>&#x2009;</mml:mtext>
                        <mml:msup>
                            <mml:mtext>R</mml:mtext>
                            <mml:mtext>2</mml:mtext>
                        </mml:msup>
                        <mml:mtext>&#x00A0;=&#x00A0;0.4833</mml:mtext>
                    </mml:mrow>
                </mml:math>
            </disp-formula>
        </p>
        <p>On the basis of the selected cubic function it is possible
        to predict the development of the consumption of durable
        bakery products in the future. By 2020, consumption of
        selected bakery products is expected to decline slightly to
        9.5 kg per person per year. Relatively high consumption of
        durable bakery products can be caused by several factors,
        such as consumer orientation towards sweet and salty
        bakery products, which is readily available in stores and in
        packaged form, changes in preferences of Slovak
        consumers, taste of pastries, longer durability and the
        possibility of storage. The development of consumption of
        a given type of bread can be negatively affected by the
        price and wide range of substitution products (<xref ref-type="bibr" rid="r15">Kubicov&#xE1;,
        2008;</xref> <xref ref-type="bibr" rid="r19">Nagyov&#xE1; et al., 2012</xref>).</p>
        <p>Analysis of the development of consumption of
        individual types of bakery products showed that the
        consumption conditioned by the purchase of the given
        bakery products is influenced by a number of factors. For
        this reason, a questionnaire survey was carried out to
        identify the main factors determining the purchase and
        consumption of bakery products. The consumer survey for
        consumers of bakery products focused on the shopping
        behavior in the bakery products market. Based on the
        results of the research can be concluded that all addressed
        consumers buy bakery products, with the preference of
        fresh bakery products (99.4%) and durable bakery
        products (19.7%), as well as frozen bakery products that
        consumers bake and finish in domestic environment
        (18.6%). Furthermore, the obtained results show that the
        most preferred fresh bakery products are common bakery
        products such as rolls, buns etc. (82.3%), bread (70.6%)
        and fine pastry (35.4%).</p>
        <p>When purchasing food, including bread, fine pastry and
        other bakery products, consumers make choices based on
        a number of criteria. We selected following ones:
        freshness, price, durability, composition, country of origin
        and taste. These were assessed by consumers involved in
        the questionnaire survey on the importance scale on a scale
        from 1 to 6, where 1 was the most important factor and
        6 the least important factor. The results of the consumer
        survey showed (Figure <xref ref-type="fig" rid="F2">2</xref>) that the most important factors
        for consumers are freshness (88.9%), taste (64.3%), price
        (48.5%), durability (37.3%), composition (36.1%) and
        country of origin (25.9%). In connection with the
        evaluation of individual factors influencing the choice of
        bakery products by consumers, we found differences in the
        evaluation of these criteria among respondents. Based on
        the applied Friedman&#xB4;s test, can be identified differences
        in factor evaluation, confirmed by a statistical calculation
        of the <italic>p</italic>-value (&#x3C;0.0001), which is lower than the alpha
          significance level (0.05).</p>
        <fig id="F2" position="float">
            <label>Figure 2</label>
            <caption>
                <p>Factors affecting the purchase and consumption of bakery products. Note: questionnaire survey, 2018.</p>
            </caption>
            <graphic xlink:href="PSJFS-14-1-24_F2.jpg"/>
        </fig>
        <p>By using the Nemenyi method and based on the data in
        Table <xref ref-type="table" rid="T1">1</xref>, we conclude that freshness is the most important
        criterion in the selection of bakery products (Group A),
        another group of important factors is flavor (Group B)
        followed by price (Group C). Next group of factors
        consisted of composition and durability (group D) and the last group of factors is the country of origin (group E).
        From the obtained results is possible to identify the
        rationality and irrationality in purchasing the selected type
        of food. Rational aspects in the purchase of bakery
        products are factors as composition and durability. The
        irrationality of consumers' purchasing behavior can be
        accompanied by psychological factors, which include the
        perception of freshness of bakery products, perception of
        the prices, perception of the country of origin, as well as
        sensory aspects such as taste. On a scale from 1 to 5,
        respondents rated the prices of bread, common bakery
        products (such as rolls, buns etc), fine pastry and durable
        bakery products, where 1 was representing very low prices
        and 5 very high prices. In the context of the question, we
        assumed that there was a difference between consumer
        perception of prices and the different types of bakery
        products and we confirmed our assumption by calculating
        the Friedman test (<italic>p</italic>-value =  &#x3C;0.0001). Based on the
          results of the questionnaire survey (Figure <xref ref-type="fig" rid="F4">4</xref>) can be
          concluded that most consumers perceive prices of fresh
          and durable bakery products as reasonable to high. <xref ref-type="bibr" rid="r7">Gul et
          al. (2017)</xref> found that the prices of bakery products are
          acceptable to consumers and consumers consider bakery
          products as reasonable and practice food from the point of
          nutritional importance. For consumers, the price
          perception is important from a psychological point of
          view. On the other hand, bread, fine pastry and common
          bakery products are included in the basic foodstuffs
          needed for nutrition of the population, which means that if
          the price of selected foodstuffs increases, their quantity
          will not change at all or only to a small extent. However,
          in the context of the above, it is important to note that
          consumers may tend to look for cheaper products within
          the range of bakery products, especially durable ones. The
          last psychological factor that is important for Slovak
          consumers when purchasing bakery products is the country
          of origin. Slovak consumers strongly perceive the country
          of origin when buying bakery products, especially with
          regard to fresh bakery products where they assume Slovak
          origin (<xref ref-type="bibr" rid="r19">Nagyov&#xE1; et al, 2012</xref>). Consumers involved in the
          survey prefer the following bakery producers: Penam, a. s.,
          Topo&#x13E;&#x10D;ianske pek&#xE1;rne a cukr&#xE1;rne a.s., Vamex, a. s.,
          Pek&#xE1;re&#x148; Hochel, s. r. o., Lebeco, s. r. o., pek&#xE1;re&#x148; &#x10C;ierny Balog, Slatinsk&#xE1; pek&#xE1;re&#x148;, s. r. o., Velapek, s. r. o., Mlyn
          a Pek&#xE1;re&#x148; &#x160;koluda, Kamenica, Podvihorlatsk&#xE9; pek&#xE1;rne
          a cukr&#xE1;rne, a. s., ERI, s. r. o., Pek&#xE1;re&#x148; Gros, s. r. o.,
          Slatinsk&#xE1; pek&#xE1;re&#x148;, s. r. o., Pek&#xE1;re&#x148; ILaS, s. r. o., Trenpek,
          s. r. o., Gevis, s. r. o. &#x10C;achtick&#xE1; pek&#xE1;re&#x148;, Pek&#xE1;re&#x148; Beckov,
          s. r. o., PDP Ve&#x13E;k&#xE9; Uherce, Turpek, s. r. o., Pek&#xE1;re&#x148; Juraj
          Oremus, s. r. o., Pek&#xE1;re&#x148; Nela, Framipek, s. r. o., Prv&#xE1;
          bratislavsk&#xE1; pek&#xE1;rensk&#xE1;, a. s., Pek&#xE1;re&#x148; Anton Antol, s. r.
          o., Faun, s. r. o., CPB, s. r. o., UNI, s. r. o., bakeries of
          retails Tesco, Billa, Lidl, Kaufland and local and regional
          bakeries. Gluten-free bakery products are particularly
          preferred from producers OLZ, Sch&#xE4;r and JORDA&#xB4;NS. Figure <xref ref-type="fig" rid="F3">3</xref></p>
        <table-wrap id="T1" position="float">
            <label>Table 1</label>
            <caption>
                <p>Differences in factor evaluation when choosing bakery products by applying the Friedman&#xB4;s Test and Nemenyi Method.</p>
            </caption>
            <table frame="hsides" rules="none" width="100%">
                <thead>
                    <tr>
                        <th>Sample</th>
                        <th>Frequency</th>
                        <th>Sum of ranks</th>
                        <th>Mean of ranks</th>
                        <th colspan="5">Groups</th>
                    </tr>
                    <tr>
                        <th colspan="9">
                            <hr/>
                        </th>
                    </tr>
                </thead>
                <tbody>
                    <tr align="center">
                        <td>Freshness</td>
                        <td>649</td>
                        <td>1282.500</td>
                        <td>1.976</td>
                        <td>A</td>
                        <td/>
                        <td/>
                        <td/>
                        <td/>
                    </tr>
                    <tr align="center">
                        <td>Taste</td>
                        <td>649</td>
                        <td>1806.000</td>
                        <td>2.783</td>
                        <td/>
                        <td>B</td>
                        <td/>
                        <td/>
                        <td/>
                    </tr>
                    <tr align="center">
                        <td>Price</td>
                        <td>649</td>
                        <td>2378.000</td>
                        <td>3.664</td>
                        <td/>
                        <td/>
                        <td>C</td>
                        <td/>
                        <td/>
                    </tr>
                    <tr align="center">
                        <td>Composition</td>
                        <td>649</td>
                        <td>2571.000</td>
                        <td>3.961</td>
                        <td/>
                        <td/>
                        <td/>
                        <td>D</td>
                        <td/>
                    </tr>
                    <tr align="center">
                        <td>Durability</td>
                        <td>649</td>
                        <td>2587.000</td>
                        <td>3.986</td>
                        <td/>
                        <td/>
                        <td/>
                        <td>D</td>
                        <td/>
                    </tr>
                    <tr align="center">
                        <td>Country of origin</td>
                        <td>649</td>
                        <td>3004.500</td>
                        <td>4.629</td>
                        <td/>
                        <td/>
                        <td/>
                        <td/>
                        <td>E</td>
                    </tr>
                </tbody>
            </table>
            <table-wrap-foot>
                <fn id="T1FN1">
                    <p>Note: questionnaire survey, 2018.</p>
                </fn>
            </table-wrap-foot>
        </table-wrap>
        <fig id="F3" position="float">
            <label>Figure 3</label>
            <caption>
                <p>Perception of the difference in taste between parbaked bakery products and fresh baked ones according to consumers' knowledge of the parbaked bakery produts in retails that are sold as the fresh baked ones. Note: questionnaire survey, 2018.</p>
            </caption>
            <graphic xlink:href="PSJFS-14-1-24_F3.jpg"/>
        </fig>
        <fig id="F4" position="float">
            <label>Figure 4</label>
            <caption>
                <p>Perception of price of bread, common bakery products, fine pastry and durable bakery products. Note: questionnaire survey, 2018.</p>
            </caption>
            <graphic xlink:href="PSJFS-14-1-24_F4.jpg"/>
        </fig>
        <p>The psychological factors determining the purchase of
        bakery products, such as perception of freshness,
        perception of price and perception of the country of origin,
        may also be influenced by the amount of information
        available to consumers. Consumers obtain this information
        most often in stores (44.1%), where they also buy bakery
        products most often, and are interested in information
        including the composition, origin, coloring of the bread,
        production process, additives, production process, baking
        parbaked products, date of bakery production, time of
        baking fresh bakery products or reasons for price changes. Figure <xref ref-type="fig" rid="F5">5</xref></p>
        <fig id="F5" position="float">
            <label>Figure 5</label>
            <caption>
                <p>Factors affecting the purchase of bakery products. Note: questionnaire survey, 2018.</p>
            </caption>
            <graphic xlink:href="PSJFS-14-1-24_F5.jpg"/>
        </fig>
        <p>The obtained information then influences the perception of
        freshness, country of origin and prices of specifically
        selected bakery products by Slovak consumers.</p>
        <p>We confronted the results of the consumer survey with
        the results of a retail-oriented survey. The aim of the retail
        survey, which also includes bakery products, was to
        identify the types of offered bakery products, how they
        approach the factors that determine consumers when
        purchasing bakery products and the criteria that determine
        the specific supplier of bakery products, bakery ingredients
        or frozen semi-finished products (parbaked ones). All
        retails involved in our survey offer bakery products, with
        98.1% of the operations offering fresh bakery products,
        73.8% durable bakery products and 45.8% parbaked
        bakery products.</p>
        <p>As the fresh bakery products are the most preferred by
        consumers, we found out what kinds of these products
        select retails to their offer. Based on the results of the
        survey can be concluded that all retails offer bread, while
        common bakery products are available in 96.3% of retails,
        and 83.2% of them included in the assortment of fresh
        bakery products also fine pastry. Retails are trying to adapt
        to Slovak consumers, as fresh bread and pastries are still
        an essential part of the day and according to
        <xref ref-type="bibr" rid="r30">Tovar&#x26;Predaj (2018)</xref>, almost half of Slovak consumers
        who enjoy absolute freshness and crunchiness of bakery
        products go shopping for bakery products daily, including
        weekends.</p>
        <p>Regarding the freshness, as an important factor in
        determining consumer purchasing behavior, we identified
        that 72% of the surveyed retails buy fresh bakery products
        from suppliers (bakers), 15% of retails buy raw ingredients
        from which they subsequently produce fresh bakery
        products and 13% of retails sell parbaked bakery products
        as the fresh ones. Consumer demand for fresh bakery
        products encourages retails to include bakery products that
        are warm and crunchy at the time of purchase. For this
        reason, they are increasingly focusing on parbaked
        products that are finished and baked in the store and arouse
        interest of customers with their smell, freshness and
        crispiness (<xref ref-type="bibr" rid="r22">Retail Magazin, 2016</xref>).</p>
        <p>As the price of bakery products is another important
        aspect for consumers when buying the bakery products, we
        were interested in factors that retails consider important in
        setting prices for selected types of food. Based on the
        results of the research can be stated that the pricing is
        mainly due to the prices of raw ingredients, especially
        wheat, which increased due to the unfavorable climate in
        our conditions, labor costs related to overnight work and
        last but not least the costs related to as fuel prices that
        continue to rise. In the light of the above, it can be stated
        that the prices of bakery products will have an increasing
        tendency that retails can not influence and future changes
        in consumer purchasing behavior are likely to be largely
        influenced by the amount of disposable income relative to
        the prices of bread and other bakery products.</p>
        <p>The country of origin was identified as another factor
        determining the consumer's purchasing behavior to
        a significant extent, therefore we were interested how
        retails adapt the assortment to Slovak consumers. Research
        results proved that 98.1% of retails prefer Slovak
        producers of finished bakery products, raw materials or
        frozen semi-finished parbaked products. The range of fresh
        and durable bakery products is dominated by the following
        Slovak producers: Penam, Topec, Vamex, Oremus, Nella,
        Smatana, Pek&#xE1;re&#x148; Coop Jednota, Hochel, bakery
        Chtelnica, Danubia, Van&#x10D;o, Varipek, Laba&#x161; Nowaco,
        Danubia, Anton Antol, Slatinsk&#xE1; pek&#xE1;re&#x148;, Hapeko, Hopi,
        Duke, B&#xE1;nov, Mlyn Pohronsk&#xFD; Ruskov, Mive and smaller
        local bakeries. The assortment of frozen semi-finished
        parbaked products is provided mainly by Minit Dunajsk&#xE1;
        Streda, Alfa R, Radoma &#x17D;ilina and Ryba Ko&#x161;ice, as well as
        by Polish suppliers. According to <xref ref-type="bibr" rid="r32">Trend (2019)</xref> and
        <xref ref-type="bibr" rid="r31">Tovar&#x26;Predaj (2019)</xref>, it is possible to conclude that
        producers of parbaked goods are doing well, as these
        bakery products currently account for about 30 &#x2013;40% of
        total baked goods consumption. In 2016, up to 43 thousand
        tons of parbaked bakery products were imported to
        Slovakia and approximately another 20 to 30 thousand
        tons were produced in Slovakia. Retails becomes
        increasingly oriented towards the purchase of parbaked
        bakery products, which is less costly for traders. This is
        also confirmed by <xref ref-type="bibr" rid="r31">Tovar&#x26;Predaj (2019)</xref> and highlights
        that if a supplier is the bakery, retailer have to order a
        certain amount of bakery products one day in advance, but
        the situation in operation is different every day.
        Accordingly, it may be the case that retail orders too much
        bread, which it does not sell or does not order enough. The
        popularity of parbaked bakery products is growing as it
        can provide hot bakery products throughout the whole day
        at the store. Retails oriented also on the sale of bakery
        products strive to meet the requirements of consumers, so
        they take into account different criteria when selecting
        suppliers of raw ingredients, finished bakery products and
        frozen semi-finished parbaked products. The selected
        criteria &#x2013;freshness, price, durability, country of origin,
        distance, terms of payment and terms of delivery were
        ranked from 1 to 7, where 1 was the most important aspect
        in the selection of suppliers and 7 the least important
        aspect in the selection of suppliers. Research results
        proved that the most important criteria are freshness, price,
        durability and country of origin, which are also noticed by
        consumers when purchasing these foods. In the context of
        this question was established a hypothesis which assumed
        differences in the evaluation of the above mentioned
        criteria between individual retails. Based on the applied
        Friedman&#xB4;s test, can be identified the differences in the
        criteria evaluation, confirmed by a statistical calculation of
        the p-value (&#x3C;0.0001), which is lower than the alpha
          significance level (0.05).</p>
    </sec>
    <sec sec-type="conclusion">
        <title>CONCLUSION</title>
        <p>Submitted paper focused on current issues related to the
        bakery industry in the Slovak Republic with a focus on the
        purchase and subsequent consumption of individual bakery
        products, as well as the identification of the main factors
        that determine it. We described the development trend of
        the bread and other bakery products consumption, which is
        influenced mainly by product prices, a wide range of products in retails, as well as constant changes in
        preferences of consumers and their purchasing behavior.
        The changes in consumers' eating habits are one of the
        most important factors affecting the consumption of
        selected foods. For this reason, we conducted a consumer
        survey. We found that the most important factors for
        consumers are freshness, taste, price, durability,
        composition and country of origin. From these factors it is
        possible to deduce both rationality and irrationality in the
        decision-making of Slovak consumers in the purchase and
        subsequent consumption of selected foods. Rational
        aspects in the purchase of bakery products are factors of
        composition and durability. The irrationality of consumers'
        purchasing behavior can be accompanied by psychological
        factors, which include the perception of freshness and
        smell of bakery products, perception of the price,
        perception of the country of origin, as well as sensory
        aspects such as taste.</p>
        <p>Paper focused mainly on psychological factors.
        Consumers perceive the prices of bakery products as
        reasonable, which may also be due to the fact that pastries
        and products belong to the basic foods that the consumer is
        used to consuming every day. Freshness is another
        psychological factor that consumers perceive when
        purchasing the foodstuffs under review, with up to 78% of
        consumers being aware of the fact that retail chains fnish
        parbaked products in their bakeries, which are then
        included in the assortment of fresh bakery products. 54.5%
        of consumers even recognize the difference in taste
        between fresh bakery products and parbaked bakery
        products, suggesting that taste is a very important sensory
        aspect determining the purchase and subsequent
        consumption of chosen bakery products. The last identified
        psychological factor was the perception of the country of
        origin, to which consumers place a strong emphasis, as
        they assume Slovak origin, especially when buying fresh
        bakery products. We further confronted the results of the
        consumer survey with the results of a business-oriented
        survey focused on the sale of bakery products. As
        consumers are increasingly in demand for fresh and tasty
        bakery products, retail operations are encouraged to
        include bakery products that are warm and crunchy at the
        time of purchase. For this reason, they are increasingly
        starting to focus on parbaked bakery products that bake in
        their stores. Another important aspect is the price which
        can not be largely affected by the retials, mainly due to
        rising prices of raw ingredients, labor costs or transport
        costs. Retails offer bakery products mostly of Slovak
        origin due to the growing demands of consumers watching
        the country of origin when buying selected foods. The
        results also proved that the retails, when purchasing
        finished bakery products or bakery ingredients, take into
        account, in particular, the freshness, price, country of
        origin, durability of the bakery products as well as the
        distance of the suppliers.</p>
    </sec>
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